IECSC 2018 Florida Show
I am so excited and honored to have the opportunity to speak at the IECSC show in Ft. Lauderdale Florida, October 21 – 22. The topics include Revenue, Retail, and …
Customer Service and Spa Shows
Sherrie had the honor of having an article featured on the Spa Industry Association website – Click here to view the full article.
Cuba is Calling and Its a Good Thing.
For the past two years, I have attempted unsuccessfully to sail from Jamaica to Cuba to explore the island that calls to my soul. I am working diligently on improving …
Nature Serves as our Model
Nature deserves a round of applause! This summer on my cross country trip – looking out into the dessert at the wildlife that endures 115 degrees and 4 inches of …
How to Create a Win-Win Situation in Negotiations
A recent article in Busines Insider noted an executive from a world famous tech company showed up late to negotiations wearing jeans, no socks, and a Hawaiian shirt. The major …
Educating the Masses
A recent Fast Company article, notes the importance of continuous education, as the workforce grows older and industries change so rapidly. With the outlook of so many living and working …
The World of Technology and Spas
The world as we know it is changing daily and especially in regards to technology from smartphones, smart cars, 3-D printing, and beyond the possibilities are limitless. It seems what …
Disney adopts Revenue Management practice – is the Spa industry next?
In an announcement early this month, the executives at Disney have implemented revenue management pricing to reduce overcrowding in the parks at peak times. Disney will raise and lower One-day …